Day1

            Ice Breakers             

            Retail History

            Different Types of Retails

            Roles & Responsibilities of Retail Team

DAY2

            Emergency Drills

            Fire Fighting

            House Keeping & Safety Procedures

            Customer Service

DAY3                                                                                                            

            Theft handling

             Types of Customers

            Customer Complaint Handling

DAY4

            Communication Skill

            Listening Skill

DAY5

            Retail selling skill

Day 6

            Understanding different Types of Fiber

            Understanding different Types of weaving

            Understanding different Types of dyeing

Day 7

            Understanding different Types of  Printing

            Understanding different Types of finishes

            Product Knowledge Apparels-Men’s & Kid’s

Day 8

           Product knowledge Ladies Ethnic

           Product knowledge Ladies western wear

           Summary of 8 days learning